Introduction
Welcome to HydraGlow! We provide a smart hydration bottle that enhances your water intake experience through customizable minerals and flavors, alongside a companion app for hydration tracking and wellness insights. By using our products and services, you agree to the terms and conditions outlined here.
User Responsibilities
- Proper Use: You agree to use the HydraGlow bottle and app only as intended. Avoid tampering with the device or using unauthorized mineral or flavor packs.
- Account Security: You are responsible for maintaining the confidentiality of your login credentials for the HydraGlow app. Please notify us immediately if you suspect unauthorized use of your account.
Subscriptions
- Renewal Policy: Our subscription service for flavor and mineral packs renews automatically each month unless canceled.
- Cancellation: You may cancel or modify your subscription anytime through the app or by contacting customer support.
- Refunds: Refunds are only available for defective products or unfulfilled orders. Please refer to our Returns and Refunds policy below for more information.v
Privacy Policy
- Data Collection: HydraGlow collects data through our app to provide personalized hydration insights. This data may include information about your hydration levels, preferences, and goals.
- Data Usage: We use this data solely to enhance your experience and never share it with third parties without your consent. Refer to our Privacy Policy for full details.
Returns and Refunds
- Physical Product Returns: If you’re not fully satisfied with your HydraGlow bottle, you may return it within 30 days of purchase, provided it’s in its original condition and packaging.
- Subscription Refunds: Subscription charges are non-refundable after they are processed. For issues with defective or incorrect products, please contact our support team.